Questions regarding recent bank failures? Read the message from our President & CEO regarding our commitment to safe and secure financial services for our membership. Read more.

How-To Guides

How-To Guides

Here you will find step-by-step instructions, with pictures, of how to use our most asked about services.

Online Banking How-To Guides



How to Dispute a Debit or
Credit Card Charge
 


How to Make a One-Time or Recurring
Loan Payment



How to Update, Reset and Turn On/Off your Security Questions
 


How to Register for Online Banking and How to Recover Your Username or Password


​​How to Send, Receive and Manage Outgoing and Incoming Domestic Wire Transfers


​How to Send International Wire Transfers
 


How to Create and Connect a Wise Account for International Wire Transfers


Mobile App How-To Guides



How to Dispute a Debit or
Credit Card Charge


How to Make a One-Time or Recurring
Loan Payment


How to Update, Reset and Turn On/Off your Security Questions


How to Recover Your Password


​How to Send A Domestic Wire Transfer

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What’s a credit score?

While you may know a lot about test scores, how much do you know about credit scores? One day, these scores will have an important influence over financial matters in your life, so it pays to learn about them sooner rather than later.

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The Advancial difference

Why Advancial Versus Other Alternatives?

Life is full of choices, including deciding whether to bank with a credit union, like Advancial, or a traditional bank. Unlike banks, credit unions like Advancial are not-for-profit organizations that exist exclusively to serve their members.
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Check-Writing 101: What You Need to Know About Writing a Check

If you’ve never written a check before, know that it’s relatively easy, once you get the hang of it. For starters, be sure you have a Dinero Checking account, if you don’t have one already.
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Equal Housing
We do business in accordance with the Federal Housing Law and the Equal Opportunity Act.

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NCUA
Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States government.

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