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What Our Members Say About Advancial
Ralph G.
"Very helpful agents. The setup process was easy on all checking, savings, and credit card accounts. The loan process for my auto loan was smooth as well."
Kenneth D.
"I appreciate the friendliness of your staff and the fact you have actual humans that I can interact with when I do my banking."
Joseph B.
"Very helpful, professional, and efficient setting up a membership Share Savings Account, Checking Account, and Debit Card. They also showed me how to use the app."
Pete W.
"It’s the personal service that makes me stay with you for the last 24 years!!"
Troy M.
"Great customer service from the representative who called me back. Friendly, courteous, knowledgeable, and helpful. No reading from a script! I was so impressed. She spoke directly to whatever questions I had."
Leda R.
"Been with this bank for years. They have always helped me out and are very kind. Customer service is and has always been super!!!!!!!!!!!!!!!!!!!!"
(Yes— This member used that many exclamation points.)
Tenesia S.
"I love banking here. It doesn't matter which location. The staff is always courteous, helpful and professional. I am a 15 year customer!"
Gerald B.
"Advancial is so easy to work with. I appreciate the posting of Savings Certificate rates at time of renewals and transaction copies always promptly sent to me. The open communication is so appreciated."
Jeanne R.
"Everyone is ALWAYS helpful and very pleasant. Have been a part of Advancial a LONG time and wouldn't go anywhere else."
Martha G.
"I’ve been a member of Advancial since October, 1987, having joined in Anchorage AK. While I no longer live where there are physical locations, Advancial treats me always like a customer standing in front of the teller."
Bridgette M.
"My husband and I went in to set up a checking account. We already have a savings account, a loan, and previously had an auto loan. This was by far the smoothest and easiest transaction I have ever had with a financial institution."
Juanita G.
"We have been very happy with the service we've received. They are very patient, professional, and knowledgeable about IRAs and CDs. We could not have been more pleased! Thank you, Advancial!"
Mehdi L.
"The people at Advancial are very friendly and helpful and give 100% for their members. Thank you."
Don E.
"We have been with Advancial for years and we are very happy with the service and opportunities for saving our funds."
James A.
"Great service and family culture. Easy to work with and they make me feel valued."
Everetta C.
"I’ve been with Advancial since I was a teenager. It’s a sense of family."
Ginger C.
"All of your branches I have visited so far have been so nice, friendly, thorough, helpful. I have two banks, Advancial is my favorite by far. I always walk out feeling good about people and the Banking Industry."
Jo T.
"I have been a member of Advancial for over 20 years. I am pleased with their service and would recommend them to my friends and family."
Connor J.
"I needed to open a Money Musketeers account for my grandson and thought it would take a long time but the representative took care of it in around five minutes. I was very pleased and she was very nice."
News & Knowledge Center
Strengthen Your Password, Strengthen Your Security
At Advancial, we’re committed to helping you protect your accounts. Here's how to build better passwords and reduce the risk of compromise.
June 25, 2025
Raising a Financially Savvy Child
In today's fast-paced and complex world, it is crucial for parents to equip their children with financial skills that help them navigate the challenges of managing money. By instilling good financial habits early on, parents can lay the foundation for a financially savvy future.
April 26, 2023
Dinero Teens: How to Spend Money Wisely and Make Smarter Choices
Got some cash? Before you spend it, hit pause and ask yourself the right questions—because smart choices today add up to bigger wins tomorrow.
September 05, 2025
Safeguard Your Finances When Shopping Online
What’s not to love about shopping online? After browsing and a couple of clicks, merchandise is delivered to your door. Along with ease and convenience, online shopping can offer plenty of opportunities for thieves and scammers to steal your financial information.
October 10, 2023
