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Questions regarding recent bank failures? Read the message from our President & CEO regarding our commitment to safe and secure financial services for our membership. Read more.

Telephone Banking

Telephone Banking

Telephone Access

Access your accounts 24-hours a day from your home, office or cell phone. Telephone access is available by calling 800.322.2709, option 3 or 214.880.9585. You can also fax requests to 214.880.9501.

Use Automated Teller, our audio response system, to:

  • Make a payment
  • Get checking and savings balances
  • Find out if checks have cleared
  • Verify recent deposits and withdrawals
  • Transfer funds between accounts
  • Inquire about current rates
  • Reorder checks
View Transaction Codes


 

 

Member Service Center

If you prefer telebanking services, our Member Service Center is here to help with all of your financial needs. Complete a range of financial transactions through telephone banking services, standard mail or email.

You can complete all of your credit union business through the Member Service Center, including:

  • Apply for membership
  • Open an account
  • Change account information
  • Make a check or money order deposit
  • Submit forms
Advancial Member Service Center

800.322.2709
Monday-Friday: 7:30 a.m. - 6:30 p.m. CST
Saturday: 9:00 a.m. – 1:00 p.m. CST

SEND A SECURE EMAIL

To send us a secure email, sign in to online banking and select the Secure Mail icon in the upper, right-hand corner. Then, click on the compose button.

Get the Latest News

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Tax Season and Identity Theft

Tax season is underway and while some of us may put off filing our returns, the procrastinators don’t include tax identity thieves. They’re geared up and ready to file. Unfortunately, they may be ready to file to get your tax refund.

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Financial Tips for Recent Grads

College is in your rearview mirror, and you're about to enter the working world. Although snagging a job certainly calls for a celebration or two, it is also time to start tackling the various financial responsibilities that await you, like saving for retirement and improving your credit score.
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Credit Card Debt? Tip the Balance in Your Favor

If you’re overwhelmed with high-interest credit card debt, or if you want to simplify your finances, you may want to consider a balance transfer. A balance transfer occurs when you move the amount you owe from one or more credit card accounts to another credit card, preferably one with a lower interest rate.

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Equal Housing
We do business in accordance with the Federal Housing Law and the Equal Opportunity Act.

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NCUA
Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States government.

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